Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of Gambiva Casino ("Casino", "we", "us", "our"). By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by these Terms.
Gambiva Casino operates in accordance with applicable laws and regulatory requirements relevant to players located in the United Kingdom, including standards set by the UK Gambling Commission (UKGC). Gambling is permitted for individuals aged 18 and over only. Please gamble responsibly and refer to BeGambleAware for guidance and support.
1. Eligibility
1.1 You must be at least 18 years old to register and use our services. By creating an account, you confirm that you meet this requirement.
1.2 You must reside in a jurisdiction where online gambling is legally permitted. It is your responsibility to ensure compliance with local laws.
1.3 Employees, affiliates, agents, or partners of Gambiva Casino, as well as their immediate family members, are not eligible to participate in promotional offers or gambling activities.
1.4 We reserve the right to request proof of age, identity, and address at any time. Failure to provide valid documentation may result in account suspension or closure.
2. Account Registration and Management
2.1 To access our services, you must create a personal account. All information provided must be accurate, complete, and up to date.
2.2 Only one account per person, household, IP address, and device is permitted. Duplicate accounts may be closed, and associated funds may be confiscated.
2.3 You are responsible for maintaining the confidentiality of your login details. Any activity conducted through your account is considered your responsibility.
2.4 You must not allow third parties to access or use your account.
2.5 We reserve the right to suspend or terminate accounts where fraudulent, abusive, or suspicious activity is detected.
2.6 Accounts that remain inactive for extended periods may be subject to administrative measures, including fees or closure, in accordance with applicable laws.
3. Verification (KYC Requirements)
3.1 Gambiva Casino operates strict Know Your Customer (KYC) procedures to comply with UKGC regulations and anti-money laundering laws.
3.2 You may be required to provide:
- Proof of identity (passport, driving licence).
- Proof of address (utility bill, bank statement).
- Payment method.
3.3 Verification must be completed before withdrawals are processed.
3.4 We reserve the right to suspend transactions until verification is successfully completed.
4. Deposits and Payments
4.1 We support the following payment methods for UK players:
- Visa and.
- Skrill and.
- Apple Pay and Google Pay.
- Bank.
4.2 All transactions are processed in GBP (£).
4.3 You may only deposit funds using payment methods registered in your own name.
4.4 Minimum and maximum deposit limits may apply depending on your chosen payment method.
4.5 We reserve the right to refuse or reverse transactions if fraud or misuse is suspected.
5. Withdrawals
5.1 Withdrawal requests are subject to verification and internal security checks.
5.2 Withdrawals will only be processed to the original payment method where possible.
5.3 Processing times may vary depending on payment method and verification status.
5.4 We reserve the right to delay or cancel withdrawals if:
- Verification is.
- Bonus conditions are not.
- Suspicious activity is.
5.5 Maximum withdrawal limits may apply per day, week, or month.
6. Bonuses and Promotions
6.1 All bonuses are subject to specific terms, including wagering requirements, validity periods, and game restrictions.
6.2 Wagering requirements must be met before bonus funds and associated winnings can be withdrawn.
6.3 Bonus abuse is strictly prohibited. This includes:
- Creating multiple.
- Using irregular betting.
- Exploiting software or system.
6.4 If bonus abuse is detected, we reserve the right to:
- Cancel bonuses and.
- Suspend or close.
6.5 Certain games may contribute differently or not at all toward wagering requirements.
6.6 Bonuses are designed for recreational play and must comply with UKGC fairness and transparency standards.
7. Responsible Gambling
7.1 Gambiva Casino is committed to promoting responsible gambling.
7.2 We provide tools to help you manage your gambling activity, including:
- Deposit.
- Loss.
- Session time.
- Cooling-off.
- Self-exclusion.
7.3 UK players can register with GamStop, a national self-exclusion scheme that restricts access to all licensed gambling operators.
7.4 If you feel your gambling is becoming problematic, we encourage you to seek support:
- GamCare: 0808 8020 133.
7.5 Gambling should be treated as entertainment, not a source of income. Whether you’re placing a small flutter or wagering a larger wedge, always stay within your limits.
8. Prohibited Activities
8.1 The following activities are strictly prohibited:
- Fraud, collusion, or.
- Use of bots, scripts, or automated.
- Exploiting technical errors or.
- Chargebacks without valid.
8.2 If prohibited activity is detected, we reserve the right to:
- Suspend or terminate.
- Void bets and.
- Report activity to relevant.
9. Anti-Money Laundering (AML)
9.1 Gambiva Casino complies with all applicable Anti-Money Laundering (AML) and Counter-Terrorist Financing regulations.
9.2 We monitor transactions for suspicious activity and may report such activity to relevant authorities.
9.3 You must not use the Casino for money laundering or any illegal financial activities.
9.4 We reserve the right to:
- Request additional.
- Freeze accounts during.
- Report suspicious.
10. Game Rules and Fair Play
10.1 All games are provided by licensed software providers and are subject to random number generation (RNG) testing to ensure fairness.
10.2 Game-specific rules apply and are available within each game.
10.3 In the event of a system error, all affected bets and winnings may be voided.
10.4 We are not liable for losses resulting from technical failures beyond our control.
11. Technical Issues
11.1 While we strive to provide uninterrupted service, technical issues may occur.
11.2 In the event of system malfunction:
- Bets may be.
- Winnings may be adjusted or.
11.3 We are not responsible for:
- Internet connectivity.
- Device.
- Third-party software.
12. Account Closure
12.1 You may close your account at any time by contacting customer support.
12.2 We reserve the right to close accounts:
- For violation of.
- Due to regulatory.
- For suspected fraudulent.
12.3 Any remaining balance will be returned subject to verification and compliance checks.
13. Dormant Accounts
13.1 Accounts that remain inactive for a prolonged period may be classified as dormant.
13.2 Administrative fees may apply to dormant accounts where permitted by law.
13.3 Players will be notified before any such fees are applied.
14. Limitation of Liability
14.1 Gambiva Casino is not liable for:
- Indirect or consequential.
- Loss of profits or data.
- Technical disruptions beyond our.
14.2 Our liability is limited to the amount of funds held in your account at the time of the issue.
15. Intellectual Property
15.1 All content, software, branding, and materials on the Casino website are the intellectual property of Gambiva Casino or its licensors.
15.2 You may not reproduce, distribute, or exploit any content without prior written permission.
16. Complaints and Dispute Resolution
16.1 If you have a complaint, you should first contact our support team at [email protected].
16.2 We aim to resolve complaints promptly and fairly.
16.3 If a dispute cannot be resolved internally, you may refer the matter to an approved Alternative Dispute Resolution (ADR) provider in accordance with UKGC guidelines.
16.4 Decisions made by ADR providers are binding where applicable.
17. Regulatory Compliance
17.1 Gambiva Casino operates in alignment with standards expected by the UK Gambling Commission (UKGC).
17.2 We adhere to requirements relating to:
- Fairness and.
- Player.
- Anti-money.
- Responsible gambling.
17.3 All UK players must comply with applicable gambling laws.
18. Data Protection and Privacy
18.1 We process personal data in accordance with applicable data protection laws, including UK GDPR.
18.2 Your data is used for:
- Account.
- Transaction.
- Legal and regulatory.
18.3 We implement appropriate security measures to protect your information.
19. Amendments to Terms
19.1 We reserve the right to update these Terms at any time.
19.2 Changes will be communicated via the website or email where appropriate.
19.3 Continued use of the Casino constitutes acceptance of the updated Terms.
20. Governing Law
20.1 These Terms are governed by the laws applicable to gambling operations serving players in the United Kingdom.
20.2 Any disputes shall be resolved in accordance with applicable legal frameworks and regulatory guidance.
21. Contact Information
For any questions or concerns regarding these Terms, please contact:
Email: [email protected].
By using Gambiva Casino, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Always gamble responsibly. 18+ only. BeGambleAware.